- 24-hour Front Desk
- Check-in Day: Any day
- Check-in: 4 p.m.
- Check-out: 10 a.m.
- Express Checkout
You Need To Know
- Non-smoking Resort
- Prior to Checking In: Front Desk operates 24 hours a day. Please contact the resort for any special needs or requests at 1.760.866.1800. Our friendly team members will be happy to assist you.
- All guest suites are non-smoking
- Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location.
- Minimum age requirement for check-in is 21 years of age.
- Pets are not permitted and policy is strictly enforced, with the exception of service animals.
- Please note: Two-bedroom units have one bathroom.
Only one vehicle per accommodation may be parked on property. Additional vehicles must park off-site. Parking garages have a maximum height of 6 feet. All SUVs, vans and high profile vehicles are required to use perimeter parking.
We encourage you to reserve your Day Spa appointments prior to arrival by calling 1.760.866.1800 x5055. Click here to view a full menu of spa services.
- When Checking In: Hotel Guests and Exchange Reservations: A photo identification, credit card for $100 security deposit and a nightly $15.00 plus tax resort fee will be required (cash is not an acceptable form of deposit).
Resort Fee includes access to underground parking (on availability), pools, sauna and waterslides, Fitness Center, billiards, sport court, business center computer/internet and boarding pass printing.
- Owner Weeks and Member Points Booking: Photo identification and a form of payment will need to be provided at check-in. Resort fees will be waived when staying on your owner week or member point reservations.
A resort fee of $15.00 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation.
Resort / Hotel Details
- General Manager: Soren Jensen
- Note from management Welcome to Palm Canyon Resort
- Rental Email: Hotel.Reservations@diamondresorts.com